ExtraHop Performance Platform - get full insight to what's happening with your data.
We use ExtraHop Performance Platform to analyze all the traffic within our datacenter. As well as watching traffic that leaving the …
Starting at $5.04 Per Hour
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What is ExtraHop Performance Platform?
ExtraHop in Seattle, Washington offers an IT operations analytics platform via the ExtraHop Performance Platform, providing a dynamic, real-time view of all transactions in the IT environment, every team from NetOps to SecOps can spot and solve problems fast.
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Pricing
X- Small
$5.04
Cloud
Per Hour
Small
$12.34
Cloud
Per Hour
Medium
$18.76
Cloud
Per Hour
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
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- Tech Details
What is ExtraHop Performance Platform?
ExtraHop Performance Platform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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- Pros
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Extrahop has proven to be an essential tool for the network operation team, providing valuable insights into the performance and stability of critical business services. Users from various business groups, including Business, Dev, DevOps, and SecOps, rely on Extrahop as an objective 'source of truth'. This software is extensively utilized to monitor the internal network across multiple corporate locations and analyze traffic to identify any anomalies. By analyzing SQL queries and their performance on the network, Extrahop helps in resolving program and programming issues. Additionally, it plays a crucial role in reporting on IT utilization, diagnosing issues with applications and services, and capacity planning for apps and services. Unlike other similar tools that require agents, Extrahop stands out as an agentless solution that provides a wealth of information regarding network traffic. It is widely used by the networking team for diagnosing and troubleshooting issues effectively. Moreover, the technology department greatly benefits from Extrahop's ability to monitor the organization's network, allowing for detailed analysis of payload and packet loss.
Valuable Health Monitoring Capabilities: Reviewers have found Extrahop's health monitoring capabilities to be highly valuable, with multiple users mentioning this as a positive aspect. The ability to compare and analyze data collected from different hops in the network allows for easier identification of issues within the network.
Comprehensive Analysis with Intelligence Engine: Many reviewers have been impressed by Extrahop's intelligence engine, which enables deep-dive analysis from the network layer up to the application layer. This comprehensive analysis helps identify the root cause of problems, whether they are related to the network or the application. Several users appreciated how this feature saves time and avoids blame-shifting between teams.
Customizable Programming Functionalities: Users have praised Extrahop for its customizable programming functionalities that allow them to meet specific requirements and improve service operations. This versatility has been highlighted by multiple reviewers as a valuable aspect of the product.
Challenging User Interface: Some users have found the user interface of the product to be challenging to use and not intuitive. They feel that improvements could be made in terms of making it more user-friendly.
Lack of Integration with Other Network Analysis Tools: Several users have expressed a desire for better integration with other network analysis tools like Wireshark or TCPdump. They would like the ability to program specific criteria to trigger the probe to run these tools and save traces of problematic sessions.
Need for Improved Documentation: Some users have mentioned that the documentation provided with the product is not great and often requires them to seek assistance from tech support. Although they acknowledge that the tech support is outstanding, they suggest that better documentation could help reduce their reliance on support calls.
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Extrahop is being used by multiple business groups in my organization, especially it's playing a critical role for network operation team to monitor the end to end service performance and stability for many critical business services.
- Extrahop can perform health monitoring end to end if you have multiple probes deployed in your network, the intelligence engine can easily help you to compare and data collected from different hops and help you to narrow down the issue to a specific part of your end to end network.
- Extrahop is not just analyzing and monitoring the health of the network, actually, its deep-dive analysis engine can perform an analysis from the network layer up to the application layer. It's easy to identify the root cause whether it's a network issue or something wrong in the application, save the time to have the issue go around again and again between network team and application team to blame each other.
- Extrahop provides good programming functionalities allowing the user to do their specific programing to meet the requirement of how they design to better operate the service.
- Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.
- After implementing Extrahop and started to use it as the main monitoring solution in my business organization, we improved a lot of work efficiency on operating complex IT solutions, reduced the incident record number, reduce the response time and speed up the root cause infestations, hence helped to save the cost for the business.
Actually Extrahop and Dynatrace they are quite similar, actually we have both of them being used in my business organization. I have found Extrahop had local technical support available in my city so made it a bit easy to communicate and seek for support if we met any problem in using the solution.